18+ | Please play responsibly | Terms and Conditions apply | Commercial Content

Play Club review: All about the operator’s main features

Play Club Casino’s slogan is “Work Hard, Play Harder”; this is what they aim to provide their players. However, do they live up to this promise? Our Play Club Casino Review will determine the quality of their welcome bonus, games, software and more.

Play Club Bonus ReviewOur rating
Welcome offer200 NZD match bonus and 100 free spins 
Games offer5/5
Other promos4/5
Software & navigation5/5
Payment options5/5
Customer service3/5
Average rating4.7/5
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Welcome Offer

To start, this Play Club Casino review will focus on the operator’s welcome bonus. 

The first part of Play Club’s welcome package is the deposit bonus of up to NZ$200. New players will also get to claim 100 free spins with this bonus.

The T&Cs of Play Club Casino’s Bonus include: 

  • Only new players can access Play Club’s welcome bonus.
  • You are only allowed one Play Club welcome bonus per household.
  • You have 72 hours to claim Play Club’s offer.
  • There is a 20 NZD minimum deposit.
  • The offer can not be used in conjunction with other bonuses.
  • You must meet Play Club Casino’s 35x wagering requirement within 21 days of claiming the bonus.
  • You must play the free spins within one day of claiming the bonus.
Play Club bonus review

Games Offer

Our Play Club Casino review will now focus on their game offering. Play Club Casino offers multiple traditional table games, including:

  • Roulette
  • Video Poker
  • Keno
  • Blackjack

There are also many story-based games on Play Club Casino, including: 

  • Treasure Island
  • Football Star
  • Game of Thrones
  • Frankenstein
  • Spin Sorceress 
  • Crime Scene

Furthermore, you can expect to find many popular slot games at Play Club Casino, such as:

  • Fruity Friends – You can get free spins and high payouts in the bonus round.
  • Rainbow Charms – You can win jackpots on this slot by finding the lucky clover.
  • Egyptian Magician
  • Monte Carlo – This is a classic slot with large potential payouts.
  • Reel Bandits – 10,000 coins are up for grabs in this game. Also, win up to 15 free spins on Reel Bandit.
Play Club Review

Promos Offered

Our Play Club Casino review found only one other major promotion on Play Club Casino: the VIP program.

Play Club Casino’s VIP program has various bonuses across multiple tiers. Climb to the next tier by gaining points from playing games on the site. The bonuses on the VIP program include deposit bonuses, free spins and more.

You can also access VIP live tournaments once you reach the Bronze level.

Moreover, you will receive a birthday bonus at all program tiers.

If that’s not enough, you can access monthly cashback amounts and a personal account manager at the higher levels.

Software & Navigation

Our Play Club Casino review determined that Play Club Casino is easy to navigate and is accessible on Mac, Windows and Linux devices. Also, you don’t need to download software to play on Play Club Casino; you just need an updated Flash Player.

Additionally, Play Club Casino has a mobile app for Android and iOS devices. It has optimised menus and features and all the games and bonuses you would expect.

Payment Methods

Our Play Club Casino review wouldn’t be thorough without looking at their payment methods. 

The payment methods available at Play Club Casino include:

  • Visa
  • Mastercard
  • Paysafecard
  • Neosurf
  • Jeton
  • Skrill
  • Muchbetter
  • Neteller
  • XanPay
  • Bank Transfer
  • Astropay
  • Payz

All of the payment methods on Play Club Casino process deposits instantly. However, the deposit times can range from 0-2 to 0-6 business days. It is important to note that bank transfers, Xanpay and Neosurf do not accept withdrawals with this operator.

Furthermore, there are multiple currencies available on Play Club Casino. Xanpay, bank transfers, Astropay, Visa, Mastercard, Neosurf and Jeton all accept NZD.

Customer Service

The final step of our Play Club Casino review is to look at their customer support methods.

Play Club’s customer support team is the weakest aspect of this casino site. They can take around 7 hours to respond to inquiries from players. If the problem is urgent, this is unacceptable and needs serious improvement.

The only contact method on Play Club Casino is email. Players could reach out to Play Club customer support quickly if they had a phone number or live chat system.

Several online casinos in NZ have a phone number, and most have a live chat system, so the lack of both is a massive drawback of Play Club Casino.

Our Verdict

Our Play Club Casino review concludes that they are a high-quality operator with an excellent selection of games.

Additionally, their game library features titles made by some of the best developers in the industry. They also have a solid mobile app and a high-quality VIP program with several tiers.

However, Play Club Casino has some drawbacks, including lacking essential contact methods like a phone number and live chat. Furthermore, some payment methods take a long time to process withdrawals, sometimes up to 6 business days.

Despite these drawbacks, Play Club Casino is still a high-quality online casino worth your time.

What we likeWhat we don’t like
Easy-to-navigate website and mobile appCustomer service has poor response times and lacks options
Large selection of casino games from excellent developersSome payment methods can take up to 6 business days to process
Decent welcome bonus and an excellent VIP program 
18+ | Please play responsibly | Terms and Conditions apply | Commercial Content