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Pinnacle Payment Options

There are plenty of ways to pay when using Pinnacle, and the server makes it really easy to deposit and withdraw cash. All the major New Zealand methods are available. However, you should know the different fees and limits associated with each method, so we have made a step-by-step guide to help you out.

Making a deposit

To make a deposit, you first need to sign up for the Pinnacle casino. Make sure you enter the bonus code when signing up, as it could save you some cash.

Next, follow these steps:

  1. Head to your account and click on ‘deposit’ at the top of the homepage.
  2. Check out the list of payment methods and choose your preferred option.
  3. Enter the amount you want to deposit, then click to proceed.
  4. Check your balance to ensure the deposit was successful.

Making a withdrawal

When you win your wagers, you need a way to withdraw your hard-earned cash. Here’s how to do it:

  1. Sign into your account.
  2. Click on “withdraw” on the account page.
  3. Select the method you want to withdraw with, then type in the amount you want to withdraw.
  4. Note the processing time for withdrawal, then check your balance to see if it was successful.
payment methods Pinnacle Casino

Deposit Methods

NZ players have a variety of options when it comes to paying and withdrawing with Pinnacle. Here are things you need to know about each method:

Method of PaymentMinimum DepositMaximum DepositPayment FeeProcessing Time
Credit/Debit Cards$20Varies by bankNoneInstant
EcoPayz$15Varies by accountNoneInstant
Paysafe Card$20$10003.45%Instant
Bank Transfer$20Varies by bankVaries by bankUp to 5 days
Skrill$15Varies by bankNoneInstant

Withdrawal Methods

Below, we have listed the different ways to withdraw your winnings with Pinnacle in New Zealand, including fees, wait time, and minimum/maximum withdrawal figures.

Method of WithdrawalMinimum WithdrawalMaximum WithdrawalPayment FeeProcessing Time
Credit/Debit Card$10NoneUp to $351-3 days
EcoPayz$10NoneUp to $351-3 days
Paysafecard$10NoneUp to $351-3 days
Bank Transfe$15NoneUp to $353-7 days
Neteller$100NoneUp to $353-7 days
Skrill€10NoneUp to $351 day

Customer Service at Pinnacle

Currently, there is only one way for New Zealand players to contact customer service at Pinnacle, and that is to email them. However, the help desk is open 24/7, so you can email at any time. Queries are usually answered within a few hours.

It’s a little disappointing that Pinnacle does not offer a live chat function or social media options, but at least there is a way to solve your issues.

customer service Pinnacle

You can also check the FAQ section, which is packed with answers to most questions you may have.


Will my payment to Pinnacle be kept secure?

There are plenty of ways for New Zealand players to deposit and withdraw with Pinnacle, and they are all trusted methods. Most of them are household names used for paying for things online frequently, so the process is secure.

❓ What currencies can I pay with?

Pinnacle accepts many currencies, including:
– New Zealand Dollars
– Australian Dollars
– S Dollars
– Hong Kong, Singaporean and Taiwanese Dollars
– Euros
– Pounds Sterling
– Chinese Yuan
– Japanese Yen
– Korean Won
– Czech Koruna
– Malaysian Ringgit
– Mexican Pesos
– Norwegian Krone
– Polish Zloty
– Russian Rubles
– Swedish Krone
– Thai Baht

❓ Can I limit my deposits to Pinnacle?

Unfortunately, Pinnacle does not provide any ways to limit your gambling at present. There are no deposit limits, but this is a feature the site may introduce in the future.

❓ How are customers verified?

Clients at Pinnacle have to provide proof of identity and address, stored on file with the website. This ensures the casino adheres to standard compliance regulations, so you will need to verify your identity when signing up.

❓ My withdrawal hasn’t arrived in my bank yet; what do I do?

Remember that withdrawals can take up to seven days, depending on your chosen method. If you still haven’t seen your funds, contact the Pinnacle customer service team; they will ask you questions about your withdrawal date and amount, so make sure you have this information to hand.

❓ Can I cancel my withdrawal?

No. At present, you cannot cancel the withdrawal after it has been processed.

18+ | Please play responsibly | Terms and Conditions apply | Commercial Content