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Paying with Pinnacle

There are loads of different ways to pay when using Pinnacle, and the server makes it really easy to deposit and withdraw cash with all the major methods used in Canada. However, it’s important that you know the different fees and limits that each payment method contains, so we’ve made a little step by step guide to help you out.

Making a deposit or withdrawal


Make sure and take advantage of the Pinnacle VIP code when you sign up for an account, as they could save you some serious cash and open up more betting opportunities on the website.

Once you’ve had a look at those, you can deposit some cash by:

  • Opening an account with Pinnacle.
  • Hitting “deposit” found at the top of the homepage.
  • Looking at the list of payment methods and choosing which one suits you best.
  • Entering the amount you wish to deposit and hitting “click to proceed”.
  • Checking your balance to see if your deposit was successful.
Visit Pinnacle


When you win your wagers you’re going to need to be able to withdraw your well-earned cash. Here’s how to do it:

  • Sign into your account
  • Hit “withdraw” on your account page
  • Pick the method you’d like to withdraw with
  • Type in the amount you want to withdraw
  • Make sure you note the process time for withdrawal and check your bank balance to see if it’s been successful
payment methods Pinnacle Casino

Payment methods

 Canadians have a fair bit of choice of payment methods with Pinnacle when making deposits. We’ve outlined them below:

Method of PaymentMinimum DepositMaximum DepositPayment FeeProcessing Time
Credit/Debit Cards$25$700 per single transaction,

$2,500 per month

EcoPayz$50Depending on EcoPayz account limitsNoneImmediate
ECheque$100$3,000 single transactionNoneImmediate
Paysafe Card$20$400 single transaction3.45%Immediate
iDebit$50$3,000 per transaction1.25%Immediate
Instant Banking$50Depending on Instant Banking account limitsNoneUp to 2 days
Entropay€20€5,000 single transaction,

€50,000 per month

Bank Transfer$15No maximumPossible bank feesUp to 5 days
Instadebit$102,500 per transaction,

$12,500 per month

NoneWithin 3 hours

Ways to withdraw

Below we’ve listed the different ways to withdraw your winnings with Pinnacle in Canada, including fees, wait time, and maximum/minimum withdrawal figures:

Method of WithdrawalMinimum WithdrawalMaximum WithdrawalPayment FeeProcessing Time
EcoPayz$50Depending on EcoPayz account limits $18 outwith your free monthly withdrawalWithin 36 hours
ECheque $12$1,500 per transaction, $3,000 per 24 hours$15 outwith your free monthly withdrawal2-5 days
iDebit$50 $20,000 single transaction$18 outwith your free monthly withdrawal2-5 days
Bank Transfer $15No maximum$30 outwith your free monthly withdrawal2-5 days
Instadebit$10$20,000 per transaction, $20,000 per 24 hours$18 outwith your free monthly withdrawalUp to 36 hours
Entropay €15€3,000 single transaction with cap of 10 transactions every 24h €12 outwith your free monthly withdrawal Up to 36 hours
Instant Banking$50$7,500 per 24 hours$18 with one free withdrawal each month 2-5 days


1. Will my payment to Pinnacle be kept secure?

There are loads of different ways for Canadians to deposit and withdraw with Pinnacle and they’re all trusted methods. Most of them are household names that are used to pay for things online frequently so you shouldn’t encounter any issues.

2. What currencies can I pay with?

– Canadian Dollars
– Australian Dollars
– New Zealand Dollars
– S Dollars
– Hong Kong, Singaporean and Taiwanese Dollars
– Euros
– Pounds Sterling
– Chinese Yuan
– Japanese Yen
– Korean Won
– Czech Koruna
– Malaysian Ringgit
– Mexican Pesos
– Norwegian Krone
– Polish Zloty
– Russian Rubles
– Swedish Krone
– Thai Baht

3. Can I limit my deposits to Pinnacle?

Unfortunately not for the time being. There are no limits for any forms of payment to Pinnacle.

4. How are customers verified?

Clients are required to have proof of identity and address on file with the website so as to adhere to the website’s standard compliance regulations.

5. My withdrawal hasn’t arrived in my bank yet, what do I do?

You should contact Pinnacle’s very helpful customer services team. They will ask you about the method you used to withdraw, the date you attempted withdrawal and how long it should have taken to appear so make sure you have this information to hand.

6. Am I able to cancel my withdrawal?

Unfortunately not – once the withdrawal has been processed the money’s already on its way to your account.

Customer Service at Pinnacle

At present, there is only one way for Canadians to contact the customer service team at Pinnacle about any problem you may encounter and that is to email them. However, their help desk is open 24/7 so you should get a reply to your query pretty fast.

customer service Pinnacle

Many other bookmakers at present offer a live chat service to customers and so it’s a little disappointing that Pinnacle doesn’t offer this option, as it’s perfect for smaller inquiries.

For minor problems your quickest bet is usually to check the help section first – Pinnacle has a really detailed set of answers to common problems and this can save you from having to email them directly.

However if your problem is not covered by the help section, the customer service email address is: customerservice@pinnacle.com

18+ | Please play responsibly | Terms and Conditions apply | Commercial Content