There are plenty of ways to pay when using Pinnacle, and the server makes it really easy to deposit and withdraw cash. All the major New Zealand methods are available. However, you should know the different fees and limits associated with each method, so we have made a step-by-step guide to help you out.
Making a deposit
To make a deposit, you first need to sign up for the Pinnacle casino. Make sure you enter the bonus code when signing up, as it could save you some cash.
Next, follow these steps:
- Head to your account and click on ‘deposit’ at the top of the homepage.
- Check out the list of payment methods and choose your preferred option.
- Enter the amount you want to deposit, then click to proceed.
- Check your balance to ensure the deposit was successful.
Making a withdrawal
When you win your wagers, you need a way to withdraw your hard-earned cash. Here’s how to do it:
- Sign into your account.
- Click on “withdraw” on the account page.
- Select the method you want to withdraw with, then type in the amount you want to withdraw.
- Note the processing time for withdrawal, then check your balance to see if it was successful.
Deposit Methods
NZ players have a variety of options when it comes to paying and withdrawing with Pinnacle. Here are things you need to know about each method:
| Method of Payment | Minimum Deposit | Maximum Deposit | Payment Fee | Processing Time |
|---|---|---|---|---|
| Credit/Debit Cards | $20 | Varies by bank | None | Instant |
| EcoPayz | $15 | Varies by account | None | Instant |
| Paysafe Card | $20 | $1000 | 3.45% | Instant |
| Bank Transfer | $20 | Varies by bank | Varies by bank | Up to 5 days |
| Neteller | $20 | $50,000 | None | Instant |
| Skrill | $15 | Varies by bank | None | Instant |
Withdrawal Methods
Below, we have listed the different ways to withdraw your winnings with Pinnacle in New Zealand, including fees, wait time, and minimum/maximum withdrawal figures.
| Method of Withdrawal | Minimum Withdrawal | Maximum Withdrawal | Payment Fee | Processing Time |
|---|---|---|---|---|
| Credit/Debit Card | $10 | None | Up to $35 | 1-3 days |
| EcoPayz | $10 | None | Up to $35 | 1-3 days |
| Paysafecard | $10 | None | Up to $35 | 1-3 days |
| Bank Transfe | $15 | None | Up to $35 | 3-7 days |
| Neteller | $100 | None | Up to $35 | 3-7 days |
| Skrill | €10 | None | Up to $35 | 1 day |
Customer Service at Pinnacle
Currently, there is only one way for New Zealand players to contact customer service at Pinnacle, and that is to email them. However, the help desk is open 24/7, so you can email at any time. Queries are usually answered within a few hours.
It’s a little disappointing that Pinnacle does not offer a live chat function or social media options, but at least there is a way to solve your issues.
You can also check the FAQ section, which is packed with answers to most questions you may have.
FAQS
There are plenty of ways for New Zealand players to deposit and withdraw with Pinnacle, and they are all trusted methods. Most of them are household names used for paying for things online frequently, so the process is secure.
Pinnacle accepts many currencies, including:
– New Zealand Dollars
– Australian Dollars
– S Dollars
– Hong Kong, Singaporean and Taiwanese Dollars
– Euros
– Pounds Sterling
– Chinese Yuan
– Japanese Yen
– Korean Won
– Czech Koruna
– Malaysian Ringgit
– Mexican Pesos
– Norwegian Krone
– Polish Zloty
– Russian Rubles
– Swedish Krone
– Thai Baht
Unfortunately, Pinnacle does not provide any ways to limit your gambling at present. There are no deposit limits, but this is a feature the site may introduce in the future.
Clients at Pinnacle have to provide proof of identity and address, stored on file with the website. This ensures the casino adheres to standard compliance regulations, so you will need to verify your identity when signing up.
Remember that withdrawals can take up to seven days, depending on your chosen method. If you still haven’t seen your funds, contact the Pinnacle customer service team; they will ask you questions about your withdrawal date and amount, so make sure you have this information to hand.
No. At present, you cannot cancel the withdrawal after it has been processed.
