When bet365 Ontario launches in April of 2022, we expect current bet365 account holders to be able to migrate to the new platform. To learn more about migrating an account from bet365 to bet365.ca/Ontario, check out our guide below. You can also read our dedicated article to learn how to register an account with bet365.
How to Migrate Your bet365 Betting Account
Migrating an account can be a simple process that only takes a few minutes of your time. It involves taking account information from an existing and used account and transferring it to a new one. Read our step-by-step guide below to help guide the way:
- Visit the bet365 Ontario website and click on the ‘Sign Up’ button. Alternatively, the brand may also give you the chance to login to your old bet365 account.
- If you sign up for a new account, you will be required to link your old account. You may have to do this by verifying via email or telephone.
- A code may be sent to your email or telephone which you must enter into the profile of your new account.
- We expect prompts to be available, explaining to new players where exactly to enter any migration code.
- After you have successfully entered the code the details from your old bet365 account should be applied to your new bet365.ca account.
- Bet history, deposit history and betting favourites and all expected to migrate along with account details.
Withdrawing and Transferring Funds Between Accounts
We expect the migration of accounts to also transfer funds from your old account to your bet365 new account. If this doesn’t happen however, you may be required to transfer the funds manually. In this case you may choose a payment option and make a withdrawal from your old bet365 account. You may then use the same method to deposit in your new account. We don’t expect any fees to be charged on the side of the brand for deposits or withdrawals. Read the following article to learn more about the bet365 payment options (how to deposit and withdraw).
In the case of an automatic transfer of account balance, you will not be required to make any deposits or withdrawals. Your balance will update right after you complete your bet365 registration and account migration.
*Be sure to check the migrating process in the FAQ section or by contacting a customer support agent before making any withdrawals.
bet365 Open Account Support
Opening and migrating accounts can sometimes be confusing. We expect bet365 to provide a variety of different methods of customer service, ensuring players have all the help they need to make the switch.
Support methods we expect to be available when the site launches include live chat, email and telephone customer service. All streams of communication should be available 24/7 in multiple languages which include English and French.
Response times are expected to be quick for both live chat and telephone, taking only a couple minutes to connect with an agent. Email responses may take longer, averaging closer to 1-2 hours for replies.
Alternatively, we do expect a good FAQ section to be available with answers to common questions. The site may also provide a guide on how to migrate your old bet365 account into your new bet365 Ontario account.
bet365 Ontario Account Migration FAQ
Get answers to commonly asked questions about bet365 account migration in our FAQ section below:
It is not clear if accounts which migrate will be able to also claim the referral code. More details on who can claim the codes is expected to be released closer to the launch date of the bet365.ca site.
We do expect a bet365 Ontario referral code to be offered when the brand goes live later this year.
While the brand hasn’t expressly stated that account migration mechanisms will be in place, we do expect migration to be available. Account migration will likely transfer all account details including account balance and bet history from your old account to the new one.